As of last month, Google Adsense allows withdrawal through Western Union. I have successfully withdraw do that yesterday through RHB Bank, Giant Bukit Tinggi, Klang.  The whole idea of getting money via Western Union is very good and hassle free.

Here is a list of benefits:-

  1. Faster - This is the main and the absolute advantage to make your change the payment option to Western Union. Usually I get the check on the 10 to 11th of each month. Clearance of the check is like until then end of the month. While I did it yesterday on the 1st of Nov, I manage the cash out on that day itself.
  2. Cheaper - I clear the check using HSBC around RM11.30 each month. I earn an extra RM11.30 as I do no have to pay for the overseas check clearance.

Disadvantage

  1. You have to line up for it.

It is obvious that the advantages using Western Union supersede the disadvantage. All I did was to print a copy of the Western Union Payment information from Google Adsense, fill up a form at RHB Bank, show my IC and spend some time there.

The only complain I have on this whole thing is that the Bukit Tinggi RHB Branch is bad, I mean real bad. Here is my complaints:-

  • Only one person knows how to use the Western Union terminal, I was so unlucky that she was out for lunch. I also overheard that 2 other employees asking each other why you did not learn and blaming each others. They are actually offered the course but they did not take the effort to learn.
  • Asked to wait for 10 minutes for the lady to come back from lunch, and she was there 25 minutes later.
  • Then I was passed to another lady to process my payment when Western Union have already approved it. She was doing her own sweet stuff while I waited right in front of her face and she show no expression and not explaining why the hell I am waiting there for.
  • Okay, after all this time waiting, I manage to see the brochure for “Customer Survey”. Wow, I was so happy, I took one and read what they were asking for. There were some basic question and one particular question got my vision was the name of the employee who served me, I had 3 employees servicing me like a football and none of them had name anywhere. Also, there is no box to drop the Customer Survey or any address where I can send them to. What kind of company tries prove that they are improve their customer service but actually does not have the intention to do so? I know that RHB is definitely one of them.

Enough of banging the bank in Malaysia. Overall, it is a fruitful experience as I manage to cash out some money. $$$

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